When you purchase a Delta F analyzer, you get more than a thoroughly tested and calibrated analyzer...you get a commitment for support throughout the life of your analyzer.

A worldwide network of representatives and distributors complement the support services offered at our U.S. headquarters in Woburn, Massachusetts. 

When you call Delta F, you can count on action.  We log every call, and track our responses to insure a rapid solution to your problem. 

The Delta F Customer Support Services organization provides a full array of services including:

Repair / Refurbishment   All repairs are quoted before work begins.  Upon customer  approval, the repair is completed, the latest engineering changes are added, and the analyzer goes through the same calibration and test process that new products are subjected to, insuring "as new" operational condition.

Calibration   Many customers use Delta F's factory calibration to satisfy their ISO Quality Systems requirements.  Occasional factory re-calibration insures accurate and reliable measurement.

Training  High quality operation and maintenance training is available at our site or yours.  Training and reference materials are also available in self study format.

Field Service   On-site support by factory service technicians is available worldwide.

Spare Parts   A complete inventory of all spare parts is maintained for same or next day shipment.

Delta F includes a Customer Satisfaction Survey Card with every new and repaired analyzer. Customer feedback is used to track and improve all aspects of the Delta F operation from analyzer design and support to service manuals and user training.

Once an analyzer is repaired and brought up to current specifications, it must pass the same final test and go through the same calibration procedures that new analyzers do.

Training classes are available at our site or yours, to help your staff implement, operate, and maintain your Delta F analyzer.